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ABOUT 

Meet Jackie Glenn

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Jackie believes that every child and family deserves support in the grief that accompanies life's trials and is passionate about gently nurturing families toward resilience.    

 

In her early professional work, Jackie dedicated herself to vulnerable infants and children placed in residential homes due to abuse, neglect or disability. She then worked in an early intervention clinic within a hospital before taking an advocacy and leadership role at United Cerebral Palsy.  Jackie stepped away from professional work and devoted herself as a full time wife, mother, and healthcare advocate, modeling resilience for her own children who navigated complex healthcare experiences. In the most recent years, after completing her master's degree in child life, she dedicated herself to pediatric behavioral health and weekend coverage of all medical units at Children's Hospital Colorado. Now also a certified grief educator, she recently started her private practice, Ordinary Hope, providing community child life and grief support services.       

 

Jackie brings warmth, compassion, trauma-informed insight, dedication and advocacy to children and families, shaped by over 30 years of combined professional and personal experience with grief, loss, trauma, and illness.

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For TESTIMONIALS about Jackie's professional support of children and families,  read more here. 

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About Jackie

Hope, Joy and Resilience

Jackie finds hope, joy and resilience from her faith and family. She and her husband, Doug have shared over 30 years of marriage and are deeply grateful for their growing family, which includes their son, daughter, son-in-law, two horses, and an affectionate  barn cat.

 

Jackie thrives outdoors and finds hope and joy in sunrises, quiet walks, digging in her garden, growing vegetables and flowers, caring for her horses, quilting, flower arranging, parties, baking and photography.  

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It is her passion and joy to bring opportunities of hope and resilience to families and children.

"I will hang onto hope for you until you can find hope again for yourself." - Jackie 

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Read testimonials from colleagues that reflect past professional experience. 

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“Jackie, thank you for spending time with our kiddos in the emergency department. Our team is amazed by how committed you are to being present with each child going through a very hard time in their life.  Your compassion, empathy, hard work,

and selflessness does not go unnoticed.

You are the definition of a difference maker.

We are all better because of you Jackie!!!” 

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~ D. Van, BHS, Behavioral Health Specialist 

SERVICES

Ways we Can Help

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Grief Support

​- Individualized/Family

- Understanding/Holding Grief

- Emotional Safety/Care

- Preparation/Explanations

- Emotional Expression

- Meaningful Activities

- Making Meaning

- Increased Coping

- Groups/Events

 

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Acute & Chronic Illness

- Individualized/Family 

- Developmentally Tailored

- Explanations/Understanding

- Diagnosis Education

- Medical Play and Processing 

- Preparation and Scaffolding

- Development of Coping Plans 

- Increased Coping and Mastery

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Parent/Caregiver &
Sibling Support

- Developmentally Tailored

- Explanations/Understanding

- Difficult Conversations

- Unique Sibling Needs 

- Sibling/Parent Groups

- Wellness Support for new babies in the Family

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End of Life
Legacy Support

- Honoring Family Values, Traditions, Cultures

- Family Connection and Coping with Life-Limiting Illness

- Understanding/Explanations 

- Legacy and Memory Activities

- Preparation/Emotional Safety - Honoring Comfort and Choice

Bachelor of Arts Degree in Psychology

University Santa Barbara California (1993)​

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Master of Science Degree in Child Life

 Bank Street College of Education (2023)

Certified Child Life Specialist​​​​

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Certified Grief Educator 

David Kessler Grief Educator Certification Program (2026)

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Speaking Experience

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Guest Co-Lecturer

 Intermountain Health - Primary Children's Hospital (Virtual - April 2026)

Child Life Across Pediatric Behavioral Health Settings

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​Guest Co-Lecturer

IAPFS 2026 Conference - Reaching New Heights in Evidence Based Collaborative Care

Children's Hospital Colorado, Denver, CO - (In Person September, 2026)

Integrated Inpatient Approach to a 13-year-old Patient With Severe Malnutrition, Linear Stunting and Psychological Maltreatment and Abuse

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Upcoming Speaking Engagements

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Guest Co-Lecturer

University of Georgia - Child Life Studies Course (Virtual - October 2026)

Advancing Child Life & Grief Support Across Pediatric Behavioral Health Settings 

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Certified Child Life Specialist

Children's Hospital Colorado

Aurora, Colorado

07/2023 - 2/2026

  • Supported emotional safety in pediatric behavioral health 

  • Provided weekend care across all hospital units

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Child Life Intern

Marshfield Children's Hospital

Marshfield, Wisconsin

 01/2023 - 05/2023

  • Supported pediatric oncology patients during clinic visits

  • Collaborated with inter-disciplinary team

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Volunteer/Practicum Student

Denver Health Hospital

Denver, CO - 08/2021 - 01/2023

  • Provided normalization and play based support

  • Developed therapeutic programming​

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CINCO Volunteer

Children's Hospital Colorado

Aurora, Colorado

Heart Institute

08/2021 - 01/2023

  • Provided neurodevelopmental care optimization for cardiac patients

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Full time Wife/Parent &

Health Advocate

Camarillo, California

 10/2002- 05/2023  

  • Advocated for children’s medical, developmental and emotional needs

  • Navigated healthcare systems and treatments 

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Early Intervention

Facilitator

Simi Valley CDC

Simi Valley, California

04/1994- 06/1995

  • Provided early intervention for children under 5

  • Collaborated on goals

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QMRP - Advocate Coordinator of Services

United Cerebral Palsy Residential Home

Thousand Oaks, California

07/1995 - 10/2002

  • Supported rights-based, person-centered care

  • ​Led Human Rights Mtg

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Direct Care Staff

Cornerstone House Residential

Santa Barbara, California

08/1993- 04/1994

  • Supported developmental needs

  • Implemented therapy goals & daily care

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Direct Care Staff

St. Vincent's House for Abused and Neglected Children 

Santa Barbara, California 08/1992- 08/1993

  • Promoted safety, stability, responsive, trauma-informed care

  • Supported development

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PTA Volunteer  

Tierra Linda Elementary School

Camarillo, California 

 09/2006 - 06/2013

  • Life Lab Garden Facilitator

  • Speech Coach

  • Art Docent

  • Mural Maker

  • Women in History Presenter

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Softball Team Mom

Camarillo Girls Softball Association 

Camarillo, CA

02/2010 - 04/2014

  • Organized team events

  • Managed team safety

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Summer Camp Counselor

Hume Lake Christian Camp

Hume, CA

02/2010 - 04/2014

  • Led cabin and group activities, kept safety

  • Supported spiritual and group discussions

FAQ's

Have Questions?

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Frequently asked questions

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ORDINARY HOPE LLC

PHONE: (720)-818-8002

EMAIL: jackie@ordinaryhope.com

13009 S. Parker Rd. PMB # 160

Parker, CO 80134

    © 2033 WIX PRO THEMES  |  ALL RIGHTS RESERVED.

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